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> THIS IS THE E-MAIL SENT TO DEALERS:
> The Märklin factory in Germany has announced a new spare parts concept,
> which will be effective June 1, 2011. The factory has stated it will take
> approximately a year to implement the entire new spare parts concept. Here
> is their announcement:
>
>
>
> New Spare Parts Concept
>
>
>
> Providing spare parts has always been an important theme in our company
> strategy and one that we
>
> have also always presented in the marketplace as a manufacturer of system
> products. Also, providing
>
> spare parts is a special service that you as a dealer offer to your
> customers.
>
>
>
> Since the beginning of the year we have begun to overhaul our entire spare
> parts assortment for this
>
> reason and in the process have used the following criteria as a basis for
> the process:
>
>
>
> - The assortment is being pared down. This will allow you and us to manage
> this service more
>
> efficiently.
>
>
>
> - In the future we will basically concentrate on providing spare parts
> that
> are necessary for the
>
> functioning of our models.
>
>
>
> - Entire assemblies will be collected into function groups and will no
> longer have to be ordered
>
> individually.
>
>
>
> - Plug-in parts such as piping or other parts on a locomotive that are
> painted will be available in the
>
> future only as raw, unpainted parts. This means that they can thus be
> painted for a specific
>
> locomotive.
>
>
>
> - Parts that cannot be installed by consumers will no longer be offered.
> In
> the future our technicians
>
> in the service department will be doing more to take care of repairing
> defective models requiring
>
> such parts. If you should need special parts in the future that are no
> longer available in the standard
>
> spare parts assortment, please contact Jeff Stimson at Märklin, Inc. Jeff
> will contact the factory
>
> to get information on availability and also coordinate order entry for the
> special parts with Walthers.
>
>
>
> - To help you quickly provide parts to end users of our products,
> new packaging will be introduced for service parts that wear out with
> normal
> use (e.g.: springs, pickup shoes, etc.). Currently, Walthers repackages
> many
> parts in 2-packs, 4-packs, etc. Beginning June 1st, the factory will be
> doing the packaging for common parts. In most cases, the per-pack
> quantities
> will change. This new packaging will be designated by placing the letter
> "E"
> in front of the original 6- or 8-digit part numbers. Walthers still has a
> variety of service parts available in the current packaging system, and
> will
> continue to ship them while supplies last. Your Walthers sales
> representative can provide an in-stock list for service parts (Walthers
> manu# 442-) on request. A list of the new package quantities and pricing
> for
> the parts with the "E" prefix will be sent to dealers in mid-May.
>
>
>
> In the coming months, as the Marklin factory institutes the new "E-prefix"
> numbering system, Walthers will be discontinuing the corresponding current
> part numbers. As this happens, backorders for the discontinued items will
> be
> cancelled. Dealers will be notified of these cancellations through special
> messages that will appear on their packing lists. Dealers will then need
> to
> re-order these parts under the new part number.
>
> William Bartomeu
> Micro Macro Mundo Inc.
> 7564 S.W. 117th. Ave.
> Miami Florida 33183 U.S.A.
>
>
http://www.rocousa.com